Help Centre
How can we help?
Step-by-step guides for everything in robot — or talk to a real person on the robot team.
Getting started
Your first 30 minutes — trial, profile, app and crew.
Quoting
Price book, quotes, promotions, acceptance and e-sign.
Plans
Mark up a builder's PDF and quote straight off it.
- How to draw your first plan
- Your plans list: find, open and manage plans
- How to upload a floor plan and add floors
- How to add products to a plan
- How to set up switches, gangs and 2-way switching
- How to plan LED strips and their drivers
- Powerpoints, appliance circuits and the switchboard schedule
- Data, AV, security and the rack builder
- How to edit, copy, move and resize items on a plan
- How to use Filter and the legend
- How to turn a plan into a quote
- How to share a plan with your customer
- How to download the plan PDF, product list and materials
- For builders: tender the electrical and send plans to sparkies
Jobs & scheduling
Job cards, calendar, crew, Start Day and timesheets.
- How projects, properties, quotes and jobs fit together
- How to create a job (from a quote or from scratch)
- How to use the job card
- How to schedule jobs on the calendar
- How Start Day, vehicle logs and timesheets work
- Chat: customers and your crew in one inbox
- How to run a build as a project
- Customers and properties
Bookings & reminders
Your book-me link, SMS reminders and deposits.
Invoicing & robot Pay
Send invoices, take payment and chase what's owed.
Bills & profit
Supplier bills on the right job, and profit per job.
Integrations
Xero, ServiceM8, Zapier and webhooks.
Account & billing
Your plan, users and roles, cancelling, privacy.
Talk to a person.
We usually get back to you the same business day (Sydney time).
Delete your account
In the app, go to Settings → Subscription → Delete my account, give a reason, type DELETE and confirm. It’s permanent. Step-by-step guide.
Can’t sign in? Email support@robotplan.com.au from your account email with the subject “Delete my account”. We’ll confirm, then permanently delete your account and data — except records we must keep by law.
Privacy
How we collect, use and protect your information — and your business’s customers’ — is in our Privacy Policy.
robot® is made by robot electrical solutions pty ltd, Sydney, Australia.
Book a call
Easier to talk it through?
Book 15 minutes with the robot team. Bring your question or a real job — we’ll walk you through it.
- 15 minutes, on the phone
- Mornings before work or after 3pm
- Bring a real job — we’ll run it through robot together
Pick a day
Pick a time
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15 minutes · Jacob calls you · times shown in Sydney time