How to set up your business profile

Add your logo, ABN, labour rate and quote defaults so every document looks right.

Ten minutes here saves you retyping on every job. Your business details, logo and defaults flow into every quote, invoice and customer text robot sends.

Open Settings

On your phone, tap your name at the top right, then Profile & account. On a computer, click Settings at the bottom of the side menu.

Settings opens as a list of sections. Tap a section to open it, and tap the ✕ to close Settings when you’re done.

Good to know

Only the account owner can change business settings. Crew members see just their own name, phone, email and password.

Your details and business settings

  1. 1
    Tap Your details to set your name and contact number, and choose your trade.
  2. 2
    Tap Business settings. Check the currency first, then fill in your Company name, Hourly labour rate (ex GST), ABN and Business address.
  3. 3
    Add your Default terms & conditions — every new quote starts with these, and you can still tweak them per quote.
  4. 4
    Tap Save business settings.
Tip

Your ABN shows on the customer’s quote so they know who they’re paying. The business address is optional if you don’t have a shopfront.

Set your quote defaults

Tap Quote to set how every new quote starts:

  • Quote numbering — choose where your numbers continue from, so they don’t clash with your old system. Tap Save numbering.
  • Auto-quote rates — the unit prices robot uses when it builds a quote from a plan.
  • How quotes look, your default payment schedule and alerts when a customer opens a quote.

Everything else in Settings

  • Templates — the emails and texts your customers get.
  • robot AI — your morning check-in.
  • Customer labels — SMS updates and the labels you tag customers with.
  • robot Pay, Online booking, Invoicing (bank details, payment terms, invoice numbering) and Tax time.
  • Security — change your password.
  • Integrations — Xero, ServiceM8, Simpro and webhooks.
  • Subscription — your plan, billing and invoices.
Still stuck?Talk to a real person on the robot team, or ask Sophie any time.
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