How to create and send a quote

Start a quote, add lines from your Pricing Library, check it and send it by email or SMS.

A quote that looks sharp and lands on the customer’s phone the same day wins more work. Here’s the whole run, start to send.

Start a new quote

  1. 1
    Go to Quotes and tap the purple + (New quote).
  2. 2
    Pick the customer — search your list or add a new one on the spot.
  3. 3
    Type a Quote name (e.g. Kitchen renovation — powerpoints + downlights). Customers see this as the headline.
  4. 4
    Tap Create quote. The quote builder opens.
Tip

Tap Scope under the quote name to write what the job covers. The customer sees it as the intro to the quote.

Add your lines

Prefer to talk it through? Tap Write this quote with AI (or Add lines with AI once you have lines), describe the job, and robot drafts the lines priced from your Pricing Library. Check them before you send.

  1. 1
    Open Line items.
  2. 2
    Tap Pricing Library (or Library on a phone) to pick items you’ve already priced.
  3. 3
    Tap + New line for a one-off item, then fill in the name, description, Qty and Unit price.
  4. 4
    Tick This is labour on labour lines so they’re tracked as labour.

Group lines into sections

Sections break a job into parts — Rough-in, Fit-off, Materials — each with its own subtotal.

  1. 1
    Tap + New section at the bottom of Line items and name it.
  2. 2
    Add lines inside it with + New line or Pricing Library.
  3. 3
    Drag lines to reorder them. Collapse a section to tidy up while you work.

Check it before it goes

  1. 1
    Tap Next steps at the top of the builder.
  2. 2
    Tap Preview quote to see exactly what your customer will see.
  3. 3
    Tap Download PDF if you want the same PDF your customer gets.
Good to know

Everything saves as you go. Save and exit just takes you back to your quotes list.

Send it by email or SMS

  1. 1
    Tap Next steps → Send to customer (or Send at the bottom on your phone).
  2. 2
    Tick Email, SMS or both. Check the recipient and message.
  3. 3
    Leave Attach PDF copy to the email ticked if you want the PDF attached.
  4. 4
    Tap Send now.
Good to know

If you’ve set a payment schedule, it has to add up to 100% before you can send. Lines with no price get flagged so you can double-check them.

Still stuck?Talk to a real person on the robot team, or ask Sophie any time.
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